Admin Guides Overview
This section is for Admins and Owners managing the Synctech platform.
In this section
| Guide | Description |
|---|---|
| Managing Support Tickets | Review, respond to, and close user-submitted tickets |
| Wiki Maintenance | Add and edit documentation articles, publish changelogs |
| Deployment | Deploy the app and docs site to Firebase Hosting |
Quick reference: Admin-only routes
| Route | Purpose |
|---|---|
/admin-portal | Admin hub — central access to all admin features |
/admin-tickets | Support ticket management |
/user-management | Invite users, change roles, deactivate accounts |
/system-settings | Company-wide payroll, tax, and operational settings |
/data-migration | Import historical projects, employees, and task data |
/security-audit | User activity logs and security events |
/admin-projects | Full project list with admin override capabilities |
Role reference
| Role | Core access |
|---|---|
| Owner | Everything including billing, company deletion, and ownership transfer |
| Admin | Everything the Owner can do except billing and ownership transfer |
| Manager | Projects, crews, scheduling |
| HR | Employee records, payroll, cost management |
| Foreman | Field operations, tailboard, task assignments |
| Standard | Dashboard and personal task access only |